specialty pharmacy and health services company Aureus Health
Specialty Pharmacy in May 2015, announced it had received its
Specialty Pharmacy at Retail accreditation from the Cary, N.C.-based
ACHC in June 2016.
Giant Eagle of Pittsburgh, Pa., which acquired the Cleveland-based
Rx21 Specialty Pharmacy in 2013 to allow the company to provide
enhanced services to Hepatitis C and organ transplant patients and providers, was awarded full Specialty Pharmacy Accreditation from;URAC
for its pharmacy subsidiary in August 2016.
Publix, based in Lakeland, Fla., received its URAC Specialty
Pharmacy Accreditation in December 2016, as did H-E-B of San
Antonio, Texas. In the case of H-E-B, the certification was awarded
by both the URAC and the ACHC for H-E-B Specialty Pharmacy
division to deliver specialized clinical services to patients with complex and chronic diseases in more than 260 H-E-B stores across Texas.
PRESCRIPTION FOR SUCCESS
Supermarkets are not only embracing the specialty pharmacy business, they are offering their customers unique value, convenience and
A 2016 patient satisfaction survey from the Livingston, N.J.-based
Zitter Health Insights revealed that Amber Pharmacy, a wholly owned
subsidiary of Hy-Vee, is the No. 1 ranked specialty pharmacy in the U.S.
for patient satisfaction with pharmacy employees.
The survey, which polled more than 3,000 patients across 38
American specialty pharmacies, gave Amber Pharmacy’s pharmacists,
nurses, pharmacy technicians and billing department a score of 100
percent, while its customer service representatives scored 95 percent.
Kroger’s merger with ModernHealth, one of the nation’s largest independent specialty pharmacies, allowed for important expansion of the
retailer’s comprehensive specialty pharmacy services, including IVIG
for patients requiring IV-based therapies for autoimmune and primary
immune deficiency diseases, and comprehensive medication management for HIV, cystic fibrosis, transplant, hepatitis C, rheumatoid
arthritis and dermatology.
Supermarkets with specialty pharmacies also offer customers the
added value of expert pharmacist care and nutritional advice. Giant
Eagle, which has a team of more than 900 retail pharmacists, is positioned to support its customers with complex health conditions
throughout their treatment. As part of its patient-centric services, Giant
Eagle offers;nutrition;advice and personalized meal planning from its
team of Registered;Dietitians.